Employee retention: How to reduce turnover with efficient team management

Index
Introduction
High employee turnover is costly: recruiting and training new staff consumes resources and often impacts service quality. Planning and control software has proven to be a valuable tool for improving staff retention. By enhancing satisfaction, fairness, and working conditions, these tools address some of the main reasons employees leave their jobs.
Measurable reduction in turnover
Companies that adopt planning optimization have reported significant reductions in employee turnover rates, with documented cases demonstrating the tangible benefits of implementing these solutions.
Starbucks Case
Zara Case
These are significant cuts that translate into important savings for organizations, both in terms of lower recruitment and training costs and in retaining knowledge and experience within the company. Planning technology allows for the establishment of several key factors that promote staff retention.
- Comunicación clara y anticipada de los calendarios laborales
- Mayor previsibilidad para que los empleados planifiquen su vida personal
- Distribución equitativa de responsabilidades y turnos
- Consideración de preferencias personales en la medida de lo posible
Retention through commitment and well-being
Many of the benefits of planning and control tools (greater satisfaction, less stress, better work-life balance) directly contribute to higher retention. Engaged and happy employees are much less likely to leave the company, even when they receive competitive offers from other organizations.

Data from studies conducted by Gallup dramatically and convincingly illustrate this relationship. Companies with highly engaged employees have 59% less turnover than those with less engaged staff in low-turnover industries. Even in sectors traditionally characterized by high turnover, the difference remains significant with approximately 24% fewer departures among companies with high engagement.
A Harvard Business Review report indicated that engaged employees are 87% less likely to leave their organization compared to disengaged ones, emphasizing the importance of engagement as a determining factor in retention decisions. Scheduling software contributes by creating some of the essential conditions for engagement: trust, fairness, recognition of personal needs, and a sense of control over one's work.
Specific benefits by sectors
Different sectors have experienced the positive impact of these solutions in unique ways tailored to their specific needs. The results vary depending on the operational characteristics of each industry, but the pattern of improvement in retention is consistent.
Health
Hospitality
In retail, the Gap stores experiment not only increased productivity but also improved the retention of experienced staff. Stores with stable scheduling retained more of their senior sales associates—professionals who possessed valuable knowledge about products and customers—compared to establishments that operated with more chaotic and unpredictable organizations.
These cases consistently demonstrate that when people can effectively manage their personal lives in coordination with their work responsibilities, they tend to stay in their positions for significantly longer periods, reducing costly employee turnover.
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Better integration and onboarding
Another indirect way these tools help with retention is by improving the onboarding experience for new employees, a critical period where high turnover rates are recorded. A digital planning system can transform this crucial process, laying the foundation for a lasting employment relationship.
Modern systems enable staggered training shifts, ensure overlap with mentors or experienced employees who can offer guidance, provide consistent schedules for newcomers to gradually adapt, and ensure they receive proper credit for the time spent on training, avoiding the sense of low initial productivity that can lead to frustration.
A positive initial experience makes new employees more likely to stay beyond the first few months, which are usually the most volatile in terms of turnover. While specific figures vary by industry, human resources experts in Europe increasingly recommend providing new employees with access to digital planning systems and clear documentation as part of a modern onboarding process, practices that have been consistently linked to higher retention rates six months after hiring.
Strategic Implementation
To maximize the retention benefits of a management system, it is essential to approach its implementation as a strategic project and not merely a technical one. The way the system is introduced and integrated can greatly determine its impact on staff satisfaction and retention.
Clear communication
Active participation
Adequate training
Continuous improvement
Conclusion
Planning and control software helps retain talent by creating a more employee-focused work environment, where individual needs are balanced with organizational requirements. Data from Spain, Europe, and global studies consistently show double-digit percentage improvements in retention or equivalent reductions in turnover after these tools are implemented.
By reducing common pain points that often push employees to leave, such as erratic work organization, burnout from excessive workloads, perceived inequity in the distribution of responsibilities, and lack of personal time, these systems foster long-term loyalty and commitment. For the business, this means a more stable and experienced team, along with lower costs related to constant hiring of new staff.
Over time, better retention also drives productivity and team morale, creating a virtuous cycle where employees truly feel that the company is investing in their well-being, which strengthens their commitment and significantly reduces their intent to seek opportunities in other organizations.